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How it works

From tap to UPI in four steps.

Exactly what happens between tapping an offer and seeing cashback in your UPI app — including the parts the retailer decides.

  1. 1

    Pick an eligible offer

    Open Explore Offers and read the card — the rate and every condition are right there.

    • Cashback only applies to purchases that start from a Vibezo offer link.
    • Your order must meet the offer's conditions, like a minimum order value or excluded items.
    • You must be 18 or older, in India, with a UPI ID in your own name.
  2. 2

    Shop and get tracked

    Tap “Shop via Vibezo”. The retailer's site opens and records that you came from us. Then pay as usual.

    • Complete your purchase in the same visit and browser.
    • Pause ad blockers and skip coupons the offer doesn't allow.
    • Your purchase usually shows as Tracked within the offer's tracking time.
  3. 3

    The retailer approves it

    Retailers approve cashback only once an order can no longer be returned or cancelled. Until then it's Pending.

    • Each offer card shows that retailer's usual approval time.
    • Cancelled, returned or refunded orders are Declined or reduced.
    • The retailer makes the final call — we follow up if something looks off.
  4. 4

    Withdraw to UPI

    Once your Approved cashback adds up to ₹100 or more, request a payout to your UPI ID.

    • UPI is the only payout method.
    • The UPI ID must be yours — we may verify it before paying.
    • When it's sent, your cashback shows as Paid.
Statuses

What each status means.

One status, one meaning. It only changes when the retailer or a payout moves it.

  • Tracked

    The retailer has recorded your order as coming from Vibezo.

    You: keep your order email.

  • Pending

    Waiting for the retailer's return or cancellation window to close.

    You: nothing — just wait.

  • Approved

    The retailer approved it. It counts towards your ₹100 payout minimum.

    You: withdraw at ₹100.

  • Declined

    The retailer rejected it — for example, the order was returned.

    You: contact us if it looks wrong.

  • Paid

    Sent to your UPI ID.

    You: check your UPI app.

Minimum payout
₹100

of approved cashback before you can withdraw.

Payout method
UPI

to a UPI ID registered in your own name.

Who approves
Retailer

after it has validated your order.

Missing cashback

Didn't track? We'll chase it.

Once the offer's tracking time has passed — and while the order is still within the retailer's approval period — send us:

  • Retailer name, order ID, order date and amount
  • The retailer's confirmation email or a screenshot of it
  • The email address you use with Vibezo
Report missing cashback
Do I need to do anything after buying?

No. Keep your order confirmation email and watch the status move. If nothing has tracked after the offer's tracking time, let us know.

Can I get cashback on an order I've already placed?

No. Cashback only applies to purchases that start from a Vibezo offer link — that's how the retailer knows the order came through us.

What if I return part of my order?

Cashback is recalculated on what you keep. Returned, cancelled or refunded items don't earn cashback.

Why UPI only?

UPI is instant and used across India, and lets us pay directly to an ID in your name without handling card or bank details.